Alyssa Anderson

Review of Star one credit union

If I could give negative stars, I would. As others...

If I could give negative stars, I would. As others have said, DON'T GET A LOAN HERE. They run your credit, ask for documents for preapproval and then disappear. MAYBE you get a preapproval letter, but good luck after that. I had 2 different loan officers and was about to get a 3rd, when I moved on. So glad I did, I close in a couple weeks. Again, NO thanks to them (after being a loyal customer for 9 yrs, 2 previous loans). Don't do it to yourself, go elsewhere, there is no excuse for their lack of customer service, idc how busy you are, don't run credit if you can't handle taking on another client, its completely irresponsible!