Tru Anon

Review of Trendmaker homes

The first-rate quality home that Trendmaker was on...

The first-rate quality home that Trendmaker was once known for is not what I purchased. My new Trendmaker home have lots of problems. The problems are all small but a new home should not have so many things wrong with it.
My wood floors have lots of scratches, my bathroom cabinet drawers stick, my carpet is lumpy, my bathroom grout color does not match, brick mortar does not match, my kitchen appliances are scratched, shower wall tile is uneven, flooring squeaks, nail pops, bathroom mirrors and shower glass is scratched, windows are drafty, faucet leak, chipped moldings, lots of wall dents, and many other small problems. When Trendmaker finally make repairs, sometimes the repairs are worse than the original problem. Sometimes customer service says there will be no repair or they ignore my repair requests. I wish they would provide the same customer service that they do when you are signing the sales contract.
When they are trying to sell a home Trendmaker will roll out the red carpet and give you the best seats to their dog and pony show . After you move into your new Trendmaker home, the customer care does not care. The customer service will tell you anything and everything to keep from making repairs. The company is the worst.
Hopefully if you purchase a Trendmaker home, you are one of the lucky ones that don t buy a home that need a lot of repairs because if you do Good Luck .