1 star is too much !!!! Worst delivery service eve...

1 star is too much !!!! Worst delivery service ever !!!!!!! The courier calls the door of my apartment building which I then open from my apartment. Then he was gone before I had my shoes on and could come down! It is Sunday, NO customer service, or number of the courier whom I can contact. NOTHING. just an email where I can schedule my new appointment .. The top point, I can not even schedule a new appointment because REVIVA with postal code:
"62xx ER" has mentioned instead of. "62xxER" !! Now the website does not recognize the 'postcode', you can not change it yourself on this website, so I can not even schedule a new appointment !!!! Worthless delivery !!!!