Karen Hansen

Review of Chicago Trolley and Double-Dec...

This company had a lot of vehicles and a lot of pr...

This company had a lot of vehicles and a lot of professional resources that ran the tours out in the field. However, should there be a problem, their customer service is horrible horrible horrible. I have never had a worse customer service experience. Argumentative, defensive, condescending, and just plain rude. In the end, customer service was zero help. So dissatisfying I don't think I can describe it adequately.