Ceer Rich

Review of Hendo - BMW Service

I would not purchase a car from here or get any re...

I would not purchase a car from here or get any repairs done here. My husband and I test drove a BMW and when braking, we felt the car shake pretty badly. My husband knew right away that there was an issue with the rotors being warped. We informed the salesman, and he offered to let the mechanic drive it. The mechanic confirmed that there was an issue and so we asked for it to be repaired before purchasing. The sales manager told us that he would not repair them but turn them, which meant it would be an issue again in about two months. Being that this was a big safety issue, we walked out on the vehicle and purchased elsewhere a few days later. If they re doing this with the cars they sell, imagine what they do with repairs and in other circumstances. Absolutely not.