As someone who lived here for 3 years, if you can ...

As someone who lived here for 3 years, if you can I'd recommend living somewhere else. The units are nice and I enjoy the neighborhood but any time you need to do anything remotely official with the leasing office/security/property managers be prepared for the most pedantic, procedural, robotic and difficult experience possible.

Moving in? Be prepared to have a loading dock scheduled and finish within exactly their time window or good luck finding a place for the truck, not their problem. Reserve an elevator? First be prepared that the other elevator will break in these old buildings and for the security office to dock time from your reservation if they see you move any items before your scheduled window. Turning in keys? Everyone must turn them all in at the exact same moment even if you have roommates. Something broken? Maybe you'll get it fixed in the same week if you're lucky. Want to use their outdoor spaces or grills? Make a reservation by phone, walk a few blocks to security, and leave your ID. Packages? Be prepared to walk multiple blocks to their holding area, where you must pick up your package asap or have it sent back (if it gets there, and isn't just left in a lobby and stolen). It honestly goes on and on, my housemates and I really dreaded any time we'd have to do anything regarding management.

Don't expect much help outside of official guidelines, don't expect anyone to care if you're a good or long term resident, expect your rent to raise by the maximum allowable amount each year with the least amount of notice legally allowable. No accommodations will be made for you as a person ever but they expect you to go above and beyond as a resident. As a bonus the fire alarm will go off and cause an evacuation probably once every few months (at least I got to meet the neighbors).

It really isn't hard to find communities even in the area that offer either better amenities for the price (seriously these units will always be priced at top of market, but the buildings don't add up), or smaller more human apartment management. 2 stars because I'd like to believe their generally all good people in a tough situation, it's just a bad set of buildings and bad company with likely crazy internal guidelines.