I recently engaged with this company and found the...

I recently engaged with this company and found their services to be average. The website was easy to navigate, and the information provided was comprehensive. However, I felt that the customer service response time was on the slower side, and I had to follow up multiple times to get a satisfactory resolution to my query. The overall experience was decent, but there is certainly room for improvement in terms of communication and responsiveness. I appreciate the effort put into the website, but a more efficient customer support system would greatly enhance the experience.