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Elga Nijs

4 years ago

This hotel is a fraud! First of all we booked a ro...

This hotel is a fraud! First of all we booked a room with "garden view" and we got a room with "wall view". Our room had a moldy smell and mold everywhere over the bathroom. Eventually they changed us to the room we booked after I asked. Sadly enough the same problem with the mold and it didn't look like they clean our room well, it was already dirty when we arrived.

The worst part of our stay here: WE GOT SICK! Our second day we got sick after we've been eating and drinking in the hotel all the time, though we paid attention for ice cubes en raw vegetables.

Furthermore the staff was unfriendly, at the pool we had to wait way too long before we could order some food and drinks. For some reason they always had to double check our room number and deposit when we wanted to sign the bill. What's that all about, it felt like they didn't trust us?

The food, as I said we got sick, besides it was not worth its money, everything was dry and had a lack of taste. On our last day we found a moldy cracker in our bowl!! (shown in pictures)

Apparently there's a party in the hotel every Sunday, we didn't know about it untill we couldn't order any fresh juices because otherwise they would run out of stock for the party. The Balinese massage was "okay" but not one of the better I've had so far.

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