My wife was involved in an accident this past week...

My wife was involved in an accident this past weekend. The police had the vehicle towed to their rotation tow company. My vehicle cannot be accessed by my wife who was the driver to get her personal effects from the vehicle. The Sheriffs office will not even lift a finger to help her who they know and can identify as my wife. I am many hours away and cannot help her. This is not public service. I know there are policies put in place by the towing companies to hold the vehicles hostage for as long as they can to collect their fees. I am not arguing the fees. I just need her to be able to come home and her personal possessions are still in the vehicle.
The officers tell me they can do nothing. But they fail to realize that the rotation towing company they called, represents them too.