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Dustin Glasscoe

4 years ago

Vermont Gas shut off our service in a retail store...

Vermont Gas shut off our service in a retail store - we have to wait 5 days - yes FIVE DAYS - for the heat to be turned back on. Even though we are a solid account with history and never a late payment we are required to pay a new $250 security deposit.

BEST YET - you can't pay by check, credit card or any other means on the phone -- YEAH REALLY. you have to get in the car and drive to their offices. Or use snail mail, or visit a grocery store.....really..... can you say antiquated monopoly ball grab?

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