I have seeked help from Impacta Community Action i...

I have seeked help from Impacta Community Action in a very critical time due to Covid And it has been about two months since I put in my application... and one month since I ve been approved and promised that my electric account was taken care of. I called back in today because the electric company is saying that they did not take care of the promised amount on my account and now I m up for disconnection when I was told that it was taken care of! It s very frustrating that innocent people are seeking help due to this disaster and they are being told like myself, that they are being helped when no one s really doing anything! My son homeschools and pretty soon we won t have power!