Had an appointment for COVID testing and was direc...

Had an appointment for COVID testing and was directed to this snake of a line (supposedly for appointments) only to spend upwards of 2+ hours going around the block back towards where I originally started. A security officer passing asked if I had an appointment, and after I told him "yes" he instructs me to just park and walk up and show my appointment confirmation. Whoever that officer was, THANK YOU....after parking I spent approximately 20 minutes total including: getting checked in, getting my sample package, doing the actual swab test, and dropping it in the container. Please find a better way to service those with appointments first...cause that wait is atrocious ...and thank to those who are and have been on the front lines throughout the pandemic.