Ariel Hamby Review of AEG/Rose Garden Arena
I had an experience that I really wanted to share....
I had an experience that I really wanted to share.
For Christmas, instead of getting my boyfriend great seats to the game, I got him a PlayStation and some other stuff, and bought some 300 level seats as a stocking stuffer. I thought it would be the perfect excuse to go have a fun, relaxed date night!
Well, when we get to our seats, my boyfriends seat is open and mine Is taken by some dude next to his two friends. It didn t look like anyone was coming for the open seats, so we were nice and sat there instead.
The dude who was in my seat, and at this point next to me, was clearly intoxicated- spilling beer on the lady in front of him, blabbering nonsense, and his elbow and arm where halfway into my seat. I had tried to be nice and ask him to move it, but he flat out told me no. He blubbered some more things and when I asked him to stop speaking to me his voice just became louder and more aggressive which made me super uncomfortable. At that point it was halftime, we ve already missed most parts of the first half due to these unwanted distractions, so I went down to guest services.
Down at guest services I told my experience to a young man named LaShawn. I asked if it was possible for us to move to another 300 section, as I didn t want to be anywhere near these guys. Before I was even done explaining, LaShawn had already went to ticket services and upgraded our seats to a wonderful 200 level with a great view of the game. He apologized and explained the protocol for these situations.
By the time I reached our new seats, I could tell the men that were sitting near us in the 300 s had been escorted out. That made me feel even better and a lot more safe.
LaShawn completely turned our entire night around. What started off as a horrible experience ended up being a great one, and to top it off- our Blazers won!
Thank you LaShawn, and to all Moda & Event staff for keeping us safe, comfortable, and having amazing customer service and the ability to correct things when they go awry!
#LaShawnDeservesARaise!
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