I recently purchased a knee brace from your websit...

I recently purchased a knee brace from your website and found the ordering process to be efficient and straightforward. However, the product took longer than expected to arrive, and the packaging was a bit damaged upon arrival. The quality of the knee brace seems decent, but it's not as durable as I had hoped for. I have used similar products in the past that have lasted longer. Overall, the experience was average. Perhaps improving the shipping and packaging process could enhance the overall customer satisfaction.