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dejavu1912e

3 years ago

The vehicle I have been sold by Patrick Auto Group...

The vehicle I have been sold by Patrick Auto Group has been confirmed to have piston ring issues which is part of the engine, which is indicative that there is a clear powertrain issue. My vehicle expels 1 quart of engine oil every 120 miles. I have contacted the General Manager Mr Manzo, he has given me a ton around for 3 weeks and finally tells me in a email that it is not his fault and that this is a manufacturer's defect. I have checked with Audi Hoffman Estates and they have confirmed there are no class action lawsuits or open recalls for this vehicle. I then proceeded to contact the COO of Patrick Auto Group Mr Martin Stillwell, he agreed with me that Patrick BMW does not drive the vehicle to check for defects long enough to recognize this piston issue expelling oil, there was no way to determine in their inspection of the vehicle that the vehicle has this issue, only way to find out is to drive the vehicle and do a OIL CONSUMPTION TEST. I have been utmost kind and considerate as I dealt with this issue with this Dealership for I am a medical student who cares for all of mankind and cannot believe such a reputable company can leave me in such predicament. I simply asked to take the vehicle back and or please repair the vehicle. They have denied, and Mr Stillwell recognizes that a medical student like myself who barely afforded to finance the vehicle will require much more funds to hire a lawyer to pursue justice here. I am beyond disappointed, and I promise, this isnt the end. I will contact BBB AND UCC, I do not want anyone else in this position. Please look up Patrick BMW BETTER BUSINESS BUREAU cases of the issues with their used vehicles. STANDBY AS I WI UPDATE THE REVIEW WITH A TIMELINE AND SCREENSHOTS. If anyone reading can help me, please for mankind and for humanity's sake let's not let them get away with such brazen implication of fraud.

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