K

Karen Rayment
Review of Hilton Athens

4 years ago

No idea about customer service for tourists. We bo...

No idea about customer service for tourists. We booked a day room to spend a few hours in the afternoon by the pool before an evening flight. Not only did the manager accuse my wife of lying, he showed no remorse at the perceived misunderstanding. Service at the pool is non existent as a foreigner, wouldn't bother coming here unless you're Greek. Transactional and no class.

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