Jeremy Dooley

Review of Barnsley Resort

The amenities are four star, and the new hotel is ...

The amenities are four star, and the new hotel is very nice. The rooms are large, clean and comfortable.

What is not four star level is the staff. While friendly, they have not received the training a facility of this caliber should. I would expect service on the level of a four seasons, Waldorf Astoria or Ritz Carlton, but everyone is a local hire and has not received that level of training to anticipate guest needs. I'll spare you the anecdotes.