Kelly S. W.

Review of Emerald Coast Utilities Author...

It's January 12th and I still have no trash servic...

It's January 12th and I still have no trash service. I really want to know the name of the person who made the deal with ECUA to assume all trash services in my area? I live in North Santa Rosa county and was perfectly content with my trash collection service...a small, independently run company out of Holt. You know what I liked about them? If you called them, you could speak with someone who could rectify your issue almost immediately. Great customer service. They picked up my trash without fail. Now I have no service and there's nothing I can do about it. It's not like I can threaten to take my business elsewhere! ECUA didn't have to compete for my business, they were handed it. That's sorta scary, especially after numerous calls, emails, etc to ECUA, I was finally told today, that they were "backed up". As consolation, I was told that I wasn't the only one who had trash piling up on my property since before Christmas. Well, at least I'm not alone, right? Well, I see this is going splendidly! Again, what Jackwagon thought this would be a good idea?