Visited the village today, we used to visit often ...

Visited the village today, we used to visit often and spend a fortune here!

Today was the first time after the pandemic hit. Talk about how to over complicate a process simplified by many shops around the country! Firstly, when you approach many stores we found the security teams had bern promoted from security staff to glorified bouncers with attitudes to match/rudely asking if you had an appointment! If not they condescendingly told you to book or you re not coming into the store. The worst stores for this treatment were Dior and Louboutin! Most stores Have adopted a virtual and digital check in, that doesn t work very well and the security staff are honestly ruining the experience! When we did get in the stores the discounts were minimal and not really worth the hassle. Such a shame as if this was managed with common sense would be less hassle and honestly the stores should not put security staff with atrocious attitudes at the front of the stores, they will drive customers away for good!