As a customer, I recently had an average experienc...

As a customer, I recently had an average experience with a children's charity website. Although I appreciate their commitment to supporting families in need, I found the website design to be quite outdated and lacking user-friendly features. It was difficult to navigate and find the information I was looking for. The layout appeared cluttered, and the overall aesthetic was uninspiring. While the content provided some valuable insights into their work, it would have been beneficial if it was presented in a more organized and visually appealing manner. Additionally, I was disappointed to discover that there was no online donation option available, which could have made it easier for potential donors to contribute. Overall, while the intentions of the charity are commendable, I believe improvements to the website are needed for a more user-friendly experience.