rude, disrespectful and arrogant !!! after request...

rude, disrespectful and arrogant !!! after requesting information for a ticket for disabled he replied that the person in charge was sick and then to come back in three days (so goodbye at the top) and our response that did not feel right and indeed DISCRIMINANT to me told us "do one thing you do not buy them tickets" Mr. .Caro. Vincenzo Berti suggest you change jobs because they do not just can deal with people we tickets we bought them anyway (7) and I will not be poor with 28 euro less poor but you remain inside. hello ... no! It does not deserve !!!