I brought in a Warren May lap dulcimer with the th...

I brought in a Warren May lap dulcimer with the thought of consignment sale. After their review, I was told that the instrument was valued at $149.29 but required work to bring it up to their "standards" costing "almost as much as it's work". They outlined the repairs as leveling uneven frets and making a new ebony saddle. I was offered $50 or the option of taking it back. Trusting their reviews, I took the $50 and assumed I knew nothing about dulcimers. Imagine my surprise when I saw my dulcimer (it had a very unique design) on their website offered as is for $400. The needed repairs were outlined just as they had been described to me. $400 for an outlay of $50. Not a bad profit margin. Maybe they sell good instruments but they don't treat their customers with honesty or respect. Be careful.
AN ADDENDUM - I was contacted by the owner who reviewed the transaction and offered me a fair price for my dulcimer. I am now satisfied with my experience with Elderly Instruments. I learned a lesson - if unhappy, speak up. I hope the employee involved also learned that it is important to treat customers with honesty.