Arriva is an average company in terms of service q...

Arriva is an average company in terms of service quality. The buses are usually on time, but sometimes they can be quite late. The drivers are generally friendly and polite, but there have been a few instances where I encountered rude behavior. The fares are affordable and there are different ticket options available, which is convenient. Overall, Arriva provides a satisfactory service, but there is definitely room for improvement.