We've had some problems in the beginning but those...

We've had some problems in the beginning but those seem to have been more a local wiring issue than anything else. There was one other issue but it was very quickly resolved and customer support was always nice. We haven't had any outages in months now, and we're satisfied with the service.

EDIT: We had a problem with our TV Box and they swapped it without a problem and the technician was very nice! A* customer service. :)