Tiffany Webb

Review of Pearson Mazda

Had my 2006 Mazda 5 towed in, when I got there I s...

Had my 2006 Mazda 5 towed in, when I got there I stood waiting for a while, I've never been to this dealership before and my first impression wasn't good. I was finally helped by an Advisor she was so busy with another person she said they would help me, Another guy said he would be with me soon he became so busy, eventually I was helped by an Advisor name Mark, whom took my statement of what happened, then proceeded to say he probably will not get to checking the car until Monday, ok I'm out of car and stranded he suggested I call some one to come pick me up, I'm like who? And he took my keys, I'm the one who asked if a shuttle was available. He said there's a guy who does but he is in Ashland and it would be some time, I waited in there little waiting area at least it was clean and bathroom was up to par. But my over all experience was ok, found out my car being so old they put vehicle is not worth the repair cost. They didn't offer me a rental or see if I wanted to possibly buy another car from them. I felt they took my money and now I'm out of $128.83 thats how much they charged me to look at my vehicle, to record nothing, and did nothing. O give two stars because I did get a nice person to drive me over to work after that whole ordeal.