Terrible. I was there with twins and later saw the...

Terrible. I was there with twins and later saw the push cart off toddlers at the point of presenting tickets where money is not handled; therefore I would have to return to the first desk down the slope. I hope this is temporary. So why have them there or why was it not offered as a service when I was seen alone with 2 toddlers the point where I paid? Poor customer service. There was construction going on which I certainly appreciate and understand and most of the animals were not present as it was still cold therefore the tickets should have been heavily discounted - not the case. The place smelt very unpleasnt as they were laying mulch (sewe stintch) The staff there seemed either arrogant or unhappy. I suppose everyone will be different when the sun comes out. I have been there several times with a number of families and generally it's been great but it was the first time for my twin toddlers and it was unpleasant. I will return with high expectations. Alert for rehabilataion going on.