Jon McIntosh

Review of New York Deli News

Saturday April 9th lunchtime. I found a piece of ...

Saturday April 9th lunchtime. I found a piece of plastic wrap (about 1 inch by 1 inch) in my cole slaw after repeated chewing alerted me to it being something other than cabbage. I don't know how much I swallowed. Having no desire to make a scene I calmly reported this to the waiter who promptly called the "General Manager" named Mel over to the table. Mel made what seemed like a obligatory apology at best (the people at the next table overheard and shared this with me) and, trying to keep the mood light, I asked for another side of cole slaw without the plastic wrap.

Now I certainly didn't expect the meal to be comped but at least some offer of something would have been reasonable even if that had been just a heartfelt apology. After we paid the full bill I asked Mel "how could you not even offer at least some adjustment?" to which he actually responded that "things happen" and "it is the policy of the owner".

So, unless Mel was not telling the truth, this is the policy of the owner, Al Belsky, to not stand behind serving safe food and that really concerns me and should concern anyone considering eating at this restaurant. There certainly are other good New York-style deli options in the Denver area. I really don't know how much of the plastic wrap I ate but it is fairly disgusting to think about it. Needless to say I will never eat at this restaurant again. I now better understand another reviewer's statement of "kind of dirty".