Roya F. K.

Review of Ealing GP Federation

The worst surgery in West London. The receptionist...

The worst surgery in West London. The receptionist are incredibly rude and unprofessional and the doctors are condescending.
I have gad a doctor asking me 'what do you want me to do?' in a telephone consultation when enquiring about intense andominal pain. After having to remind him that I called because he is a doctor, hence, a person qualified to treat people who are ill. he sent me a messege with a tablet name.
Every single time I have to call this surgery I have a horrible experience with both the receptionists and the doctors.
Please teach the doctors and receptionists customer service/care/communication skills.