I have spent half-an-hour trying to order a garmen...

I have spent half-an-hour trying to order a garment from you - with no success - your site claims I have an account with you and they will e.mail details, but have had no response. I love your clothes and would dearly like to purchase something for my summer wardrobe this year, but unless your website responds this is difficult as I am deaf and telephoning is very difficult.