Came for service today and left the car to be serv...

Came for service today and left the car to be serviced. I got a call to pick my car up but when I got there a customer service rep Julie was very inattentive and displayed an I don't care if they called you attitude. When I asked how long she thought it would take she replied I don't know just have a seat and her facial expression was not of one who works in customer service. Toyota really should work on the face of their company!