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Shannon Wood

3 years ago

I recently had a cake done for a bridal shower and...

I recently had a cake done for a bridal shower and it was a 1/4 sheet cake for $31. They didn't get my order right and decorated it wrong and with the wrong colors and no flowers like I asked. When I asked for them to make it right, they refused saying the decorating is complimentary therefore there is no way to reimburse for it. They said they would give my a 5% discount on the next cake...there won't be a next cake. Poor customer service.

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