We had been Excelnet customers prior to Mercury ac...

We had been Excelnet customers prior to Mercury acquiring them. We never had any internet or streaming issues during the Excelnet years.
Since Mercury has been the provider it has been constant problems. Either the speed is so slow we cannot watch TV or it goes out all together.
It shouldn t be an issue with tower location as I can see it from our house and it it less than a mile away.
I am writing this review from my iPhone on cellular as the internet went down last night at about 8:00 and is still down this morning. I rebooted our router to see if that was the issue and it made no difference,
I have called and talked to their tech support over the years and they are very accommodating but I am so fed up with this service merry-go-round, If we had another choice in an ISP I would drop Mercury like a rock.