Jose Betancourt Review of Scoop
Worst experience ever.I am giving it a one star be...
Worst experience ever.I am giving it a one star because you can't give 0 stars.. Not reliable and constantly changing information. I have contacted them several times by phone which they never answer and left messages and by text and email. This program or organization, I do not recommend at all. I have been trying it out for the past month and no luck yet, I even extended my hours and change them maybe they will guarantee me a ride home but that's not true. You are required to request a ride to work and ride back home to receive the reimbursement which this is false as well. I contacted them to ask them if they have any information about the trips that have been cancelled or no match and they said that they are new and they are still upgrading their functions and that's not possible. Representative Maruwa stated that they do not offer that feature at the moment. How the hell are you going to be able to let me know if you are reimbursing properly. They changed their reimbursement now from $50 to $40 a month and that's because so many people are probably not receiving rides and they are providing too many reimbursements to people. I have sent them receipts and everything and the representative told me unfortunately they will not reimbursement what the hell??!! I do not recommend this app or program to anyone.
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