I recently came across this company's website whil...

I recently came across this company's website while searching for kids' products. Overall, my experience with Coolkidz Australia was average. Firstly, their website is easy to navigate and has a decent range of products for children. However, I found the prices to be slightly higher compared to other similar brands in the market. The product descriptions were informative, but some key details were missing, which made me uncertain about making a purchase. The checkout process was smooth, and my order arrived within the stipulated time frame. However, the packaging could have been better as the items were not securely packed and arrived slightly damaged. Despite these issues, their customer service was responsive and resolved my concern promptly. In conclusion, Coolkidz Australia offers a satisfactory shopping experience, but there is room for improvement in terms of pricing, product details, and packaging.