Only good points: the setting and the meal ...

Only good points: the setting and the meal ...
I think the staff does not benefit from hotel training and this is what spoils the stay ... Full of contrasts that breaks the "luxury" of a stay at the castle (especially given the price of the night .. .) example: hot beer in a can in a water glass for an aperitif, leaky shower head, magnifying mirror broken, no explanation of anything (we take you to your room, then you to find where is SPA, restaurant ... fortunately there is a booklet in the room that indicates the meal times, breakfast ...) and finally forget breakfast in the room ... We were very excited about this stay but unfortunately we left disappointed. I hope the many opinions will help change some things.