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Michelle G
Review of Deacon's Corner

4 years ago

The service here is so terrible. We had one bad ex...

The service here is so terrible. We had one bad experience after another but let me give you the highlights:

- The server propped the main door open. All the people sitting in my area immediately became cold (it was only 8 degrees out there after all). I asked if the door could be closed and she replied that the kitchen had no ventilation and the kitchen staff were hot. Now I'm sympathetic to the kitchen staff in this scenario - but maybe they should get some kind of ventilation system in the kitchen?! Anyway, she said she would leave it for a few minutes and then close it again. As she walked away the guy at the table next to us asked if the door could be closed (he must not have heard us talking about it). She said to him 'You're cold as well. F***, fine', then proceeded to roll her eyes as she closed the door. So incredibly rude.

- We had a groupon to pay the bill. We were told that we couldn't use the groupon as groupon had made a mistake on the terms and conditions and it was meant to say it was only valid after 4pm. We showed her the groupon, and how it did not say that, and we were entitled to redeem it now. She went on to give us this big long story about how she'll get into trouble with her boss if she puts it through before 4pm, etc etc. Frankly I don't care about any of that, the terms say I can use it whenever I want and I wanted to use it then. They should take the issue up with groupon, not with the customer. She FINALLY put it through with the groupon, however not after telling me many times about how she was going to get into trouble with the boss. Ordinarily, if I liked the place and the servers were personable, I would have been more than happy to pay the full price and come back another time with the groupon. Absolutely no way in this case - I am never going back there again.

In conclusion: service - so so bad. Food - pretty good, especially the fried chicken. However is it worth suffering through the terrible service for the good fried chicken? No.

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