Nicole VanVeen

Review of Mountainview Insurance Brokers

We had the pleasure (or lackthereof) of dealing wi...

We had the pleasure (or lackthereof) of dealing with Leanne.
Terrible customer service, she was incredibly rude to my elderly grandparents and myself. We had some simple requests, and for some reason she felt it necessary to make them very difficult to accomplish. A simple transfer of ownership and new set of plates for a vehicle took almost an hour and a half to accomplish, mainly due to the fact that she had to argue with us over the sale price of the vehicle(which I am not sure why she thought this was any of her business in the first place)

If they wouldn't have been the only place open at the time(I had to leave early the next day so didn't have time to wait until the morning to go to another place), I would have walked out and gone elsewhere to hopefully be treated better. Sadly, we not have that option at the time.