Kla B

Review of eat'npark

Last night we arrived around 9 30 PM knowing that...

Last night we arrived around 9 30 PM knowing that "Last call" for salad bar was at 9 45. There was no on at the front post to greet us. I stood there for approximately 6 minutes waiting for someone/anyone to seat us so that we could immediately grab some stuff from the salad bar before it closed. Finally a not so pleasant gentleman came to great me. We walked to our table and the host then stated that our waitress would be with us.

5 minutes passes no on comes back to our table to ask us for water or to lay silverware on our table. By now, we began to fix our salads. 10 minutes, 20 minutes and still no silverware or drinks. By now, our fruit and salads were sitting on the table in front of us along with our menus which we stood up on the table in the hopes that someone/anyone would notice that we had not been waited on.
Several waiters and waitresses walked by, looked us dead in our faces and kept moving.

The man who seated us also walked by saw that our food had not been touched and saw our menus standing on the table and said nothing: did not ask us if we needed anything and did not mention anything to his co-worker. Someone his age should have known better.

A little over 30 minutes passes and the manager walks by and sees our table and finally asked us if we were ok.

Needless to say, she apologized and took our orders. I appreciate how she handled the situation but I am upset that the place was damn near empty and it took so long to be seated. Additionally, the culture of hospitality is lacking in that place. We purposely staged our table in such a manner as to draw attention to the fact that we had not been waited on and no one got that except for the manager. I know for a fact that the guy who seated us knew that something was wrong, but his attitude was like "Oh well it's not my table" it's not my responsibility.

It will be a while before I eat there again.