Agnieszka Kostecka

Review of Ealing GP Federation

I'm waiting for my daughter's NHS number for 8 (!)...

I'm waiting for my daughter's NHS number for 8 (!) months now! She is the only one that didn't receive it from our family. Recepcionists don't help. They are ignoring me, telling me to wait. I ask about it every two weeks! I have no contact with NHS (only email and they also don't answer).
In spring my little daughter had ear infection. The doctor gave her ibuprofen. The ear got worse. On the second appointment she got ibuprofen again. I changed the doctor and she gave us anthibiotic because the infection was very strong and painful.....Poor patient service and poor doctors qualifications :(