Mariellewygk Timson

Review of DirectBuy of Rochester

Rude and extremely unhelpful customer assistance w...

Rude and extremely unhelpful customer assistance when I called to (politely) ask about warranty information on a faulty product that we purchased through Direct Buy. Learn from our mistake - do not waste your time or money. The in-store associates may be kind, but behind the scenes this company does not deserve your business.