Some friends and I decided to try out this new "#1...

Some friends and I decided to try out this new "#1 restaurant in Charlotte" the other night. Bottom line is that it is over-rated.

Usually I don't post 1-star reviews, but this place was highly disappointing. Our server had no idea what was going on and couldn't answer any question we had without leaving to go ask someone. She seemed really frazzled at first but later it seemed like she didn't care at all.

I ordered just a tonic water with lime and what came to the table did not taste as strong and bubbly as tonic water.. it tasted like a very mild soda. I later saw that the bill showed she rang in a sprite and just put a lime wedge in it. The first round of drinks didn't take too long to get to the table, but my friend ordered a beer later on and after 30 minutes of waiting for it, our server said she forgot about it and asked if he still wanted it. At some point, a huge amount of rainwater fell down into the water jar off of the patio umbrella while the server was taking our orders & replacement water wasn't offered.

The food didn't take an extraordinary amount of time to get to the table, but most of the food seemed like it was made & sold with no care. The hummus trio was good, but the truffle fries were just so lacking.. not enough truffle oil to even taste it except on a few fries. The plant burger was very basic and lacked flavor. My friend's shrimp & grits were over salted and another friend in our group couldn't even eat the scallops over mac & cheese because it was dry, as if it was tossed once, plated up, and then left under the heat lamp for too long. If our server was attentive, she would have noticed this issue within a few minutes by checking back in with the table.

Every other restaurant I've either dined in or worked in has sent a manager to the table when there is a food issue and it is corrected with either a replacement item or it is taken off the bill. Instead, the food was just taken away by the server 15 or 20 minutes later (once we were all almost finished eating) with the offer to get something else. Knowing it would take a while longer and not wanting to wait, my friend declined and we just asked for our bills. I'm not even sure (since we split the bill) if the scallops were comp'ed or not.

The only good part of the night was that we were able to sit out in nice weather on the patio.