Erin Premo

Review of Lake Mohawk Gourmet

Customer service is seriously lacking here! I alwa...

Customer service is seriously lacking here! I always give places a second chance to get things right, but after having a less than optimal visit the second time around I felt compelled to tell anyone who reads this to instead visit one of the other wonderful nearby restaurants in downtown Sparta. It took 45 minutes to get a table (with reservations) and another 25 to get an appetizer. We ended up getting our entrees to go after waiting nearly an hour. There was no apology or attempt on the server, hostess or manager s part to make thing right. They obviously aren t concerned about me doing business with them, so I won t going forward and am making sure to share this experience so that others won t either. It s a shame too because they are in such a beautiful location.