Caroline K

Review of Northern Nevada Medical Center

My experience at the hospital was actually quite w...

My experience at the hospital was actually quite wonderful. I went for an MRI but have horrible claustrophobia. The X-ray tech was so great, she got me through the entire thing without crying or having a panic attack. The reason for the 1 star rating is their billing department. I received a bill 12/15/17 for my copay due 01/02/18, 5 days later (12/20) I receive a second notice demanding I pay immediately (again- my copay was not due until 01/02/18). Since 12/20 I've received calls non-stop demanding payment. I received a total of FOUR notices and countless collection calls all before the due date. I will never use this 'hospital' again. They should be ashamed of themselves.