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Review of Hurwitz Mintz Furniture

At first I felt like royalty shppping here. Great...

At first I felt like royalty shppping here. Great care and service. No pressure to upsell. Great quality items and also some cheaper ones. I was excited for the rug I bought on site and was bringing home.

After waiting quite a while for them to take down the rug and load it into my car, I brought it home. When I unwrapped it, I was shocked to find one edge torn and unraveling! It was not on sale as an as is model, they had not told me about the damage, and they had not inspected it before selling it to me there was no way I could have seen that edge the way it was hanging in the showroom, as it was 8x12 and hanging. When I texted my sales rep, she said I could bring it back, order a new one, and pick it up when it came in. What a hassle! It would have been nice to be offered an as is discount, which should perhaps be standard for any items purchased in the showroom if they cannot guarantee condition. Lesson learned don t drive off without a thorough inspection!