Brittany Stahl

Review of Trump international Hotel and ...

Although we did not book our hotel reservations he...

Although we did not book our hotel reservations here we visited the rooftop on our stay. Trump Hotel was across the street from our booked hotel the London House. After having issues getting on the rooftop of our own hotel we were actually a guest at, we decided to walk across the street to Trump rooftop instead. Even though it was less than a 5 minute walk, what a difference in customer service it made. It was like going from A to Z. When we first arrived we were not interrogated with a million questions like we were at our booked hotel. The staff asked us how we were, welcomed us in and even walked us to the elevator instead of pointing. We didn't have reservations for the rooftop but that didn't matter...they immediately gave us a seat on the couch with an awesome view. When the server came over to ask us what we wanted to drink he was very friendly and made some crafty and creative cocktails for us. Extremely polite staff and I am only in my 30s saying this about this place. I am definitely interested in staying here next visit. I will be back.