Carolina Sanchez

Review of Classic Chrysler Dodge Jeep of...

I would like to say before you take you car to the...

I would like to say before you take you car to the service department make sure you have a diagnostic first to Identify the issue on your car and ask them to be responsible for other new issue beside the issue found out on the scan or diagnostic.
I took my car to do few Recall and ended have more issues in my car than ever It is so sad I trust this people.
I never had issues with my car after 6/16/18 when i took my car to this dealership and service department.
I pick up my car late on Saturday no one tried to drive off with me to show me everything's was perfect condition. When we drove home found out the car A/C wasn't working so I did not used my car until Monday to talk to them about of the coincidence that my A/C wasn't working properly . I was expecting better customer service and consideration from this Manager to understand that we pick up the car from the service department without A/C. He didn't care so he identified the issue and told me that I need to pay $ 700 up to $3990 to fix my car. WOW WOW so this is what we have or buy a new car with them it cound be a solution.

I' m a mother 2 kids-low income and they do this. It was a heart broken, please think twice before go with your car to this service department.