At time of reservation we paid for the cancel for ...

At time of reservation we paid for the cancel for any reason trip insurance. We canceled due to work schedule . We placed the claim as instructed by Myers on 3/20/20 ,on 4/13/20 we were told by the insurance company that Myers had not sent proof of the policy being purchased . On 4/14/20 we were told that the policy only covers the following with proof by employer.
Loss of job
Relocated by employer
This policy was miss-represented on the website . Cancel for any reason does not mean cancel for any reason . I have a hard time understanding this .
I would definitely not recommend Myers Vacation Rental .