Kaleb Pratchard

Review of Flapjacks Family Restaurant

Horrible customer service. We were told 45-50 minu...

Horrible customer service. We were told 45-50 minute wait then when that time frame came and went they told me it would be 25 more minutes. We decided to order to go because we have a one year old that was getting hangry. Our food came out wrong. The manager there refused to recook the order or refund us the money. In fact they asked for the food back so they could cook the food longer on the grill after it had already left the restaurant which is a huge HEALTH CODE VIOLATION. If that s their daily practice it s not a location I would want to go to again. Who knows what s on their grill. They don t deserve the one star I m forced to give them in order to post the review.