We are locals and have often gone to the Bistro fo...

We are locals and have often gone to the Bistro for lunch. Made a reservation and was asked if it were a special occasion. I replied, Anniversary and Birthday. Asked for a shaded area near the grass. Upon arrival - couldn't find the reservation. Ten minute wait, even though there were empty tables. When seated, long wait for menus, longer wait for water/iced tea. Rarely saw server. Had to ask three times for additional iced tea. Server did not return, after meal was served, until it was bill time. Felt that server was honoring us with his presence! Not the special occasion we had anticipated. Will we return? Probably - see if things have changed.