Patricia Moore

Review of Lewis Development

I have rented a home with Lewis Companies for 5yrs...

I have rented a home with Lewis Companies for 5yrs and they are definitely NON responsive and NOT professional and all of the above. I notified them 60 days before my lease was up of my departure. On the 29th of Dec. 2020, which was 2 days before I vacate, I called Charlotte about doing a move-out inspection. I was told that she was NOT going to happen until after new years. My response was " ok", but will you please contact me so that I can meet you at the property? Not getting a call after new years, I spoke with her (after calling multiple times and leaving message after message), was told that $80.00 would be with held because there was a grease spot on the wall at the entrance ( which I did not agree with) and that my deposit would be returned in 30 days.
Thirty one days later, I called to inquire about my deposit and was told it's in the mail minus $150.00 for touch up painting. First and foremost, I was not notified nor did I receive anything in writing about this decision.
After living in the home for five years, one would assume touch-up painting should be done because of reasonable wear and tear.
Considering the delays with mail because of COVID, I decided to be considerate and as patient as possible. Now we are on day sixty on and I am still getting the "It's in the mail" response from whom ever I can reach, because Charlotte at this point MIA (at least as far as I am concerned).
Today (3-2-2021), I finally talked with Charlotte and questioned her about the deduction from my deposit. Well it seems that I am paying for touch-up painting for the whole house now.
I really wish I could attach the photos of the condition the house was left in for everyone to see - professionally cleaned and spotless. I treated this property as if it was my own, because that's just the way I am ( basically a neat freak).
Getting nowhere with Charlotte about returning my $150 dollars, my next move is take it to small claims court. It's more about the principle and not the money.

My review is based on my experience with Lewis Companies - If you experience was better - Clap, Clap, and consider yourself lucky